The Luhana Motel has had a refurbishment and is now Hive Hotel Moruya – part of the Hive Hotel network.
At Hive Hotel, we recognise the importance of protecting the privacy of the personal information we collect from our customers and prospective customers. We are committed to and bound by the Australian Privacy Principles under the Privacy Act 1988 Cth (as amended).
WHAT PERSONAL INFORMATION DO WE COLLECT, AND HOW DO WE GET IT?
We collect your personal information when you are making enquiries about our products and services, and we will usually ask you for your name, your contact details including your phone number, address, and e-mail address. This helps us to contact you to answer your enquiries. We may also collect information such as:
Agnew Group may collect your personal information using a variety of methods, including:
The information collected will generally be used to complete either a written or on-line form.
We may also collect personal information from third parties.
WHAT DO WE USE THIS PERSONAL INFORMATION FOR?
All information sought is required for our business purposes, which includes:
When you visit our website, we may collect the above information from you if you provide it to us. We may also collect logging information about website activities (e.g. date and time of visits, the number of pages viewed, your operating system etc.) using “cookies”, as commonly used by most other web sites. A cookie is a packet of information that allows the hosting computer to identify and interact with you. The cookies do not identify any personal information but may provide us with statistical information that we can use to analyse our services. If your computer does not allow the placement of cookies, your navigation on our website may be restricted.
We assume we have your consent to use your personal information for the above purposes, in particular, for the purposes of sending information to you about our products and services, unless you advise us not to.
If you do not want us to contact you or send you information, please let us know.
You may opt out of receiving promotional materials from us, by emailing email@example.com
As a general principle, we will not provide any unrelated party (including any overseas recipients) with any personal information we have collected about you. Exceptions may occur where:
PROTECTING YOUR PERSONAL INFORMATION:
We store information in different ways, including hard copies and electronic form. We take all reasonable care to ensure that the personal information about you is protected from loss, misuse, or alteration. We also have electronic security systems in place to protect your personal information transmitted through our website.
GAINING ACCESS YOUR PERSONAL INFORMATION
You have a right to access the personal information we store about you. If you wish to access your information, please write to us (our contact details are at the end of this statement). Subject to verification of your identity, we will provide you with access to any information we are holding about you as soon as practicable. We may charge you the reasonable costs of processing your request.
DEALING WITH US
You can refuse to provide us with your personal information if you are making general inquiries about our products and services. However, we may not be able to answer your requests in some cases, or conduct business with you, if you refuse to disclose the personal information that we require.